Tell us what you are after and we will point you at the right machine — or sort out an order you have already placed. We answer every message, usually the same working day.
Send us a message
The more you tell us up front, the faster we can help. The model, the engine size and where it is going are the three things we always end up asking for.
Before you write
The questions we get most, answered here so you do not have to wait for a reply.
Is it in stock?
Most machines are built to order rather than sitting on a shelf. Tell us the model and we will give you a realistic build and despatch time, not an optimistic one.
How do I pay?
Zelle, Cash App, Chime, Apple Pay, direct bank transfer, Bitcoin or Ethereum. Every one is manual: you place the order, we send you the account details by email, and the machine ships once the payment clears.
Where do you ship, and what does it cost?
Across the United States, with shipping included in the price you see. The larger machines travel palletised on a freight service — we will tell you before despatch whether it is kerbside or to the door, because a crate is not a one-person job.
Something arrived damaged or wrong
Email us your order number and photographs of the problem, including the packaging. That is almost always enough to sort it without a second round of questions. Our returns and refunds policy covers the rest.
Do you sell parts on their own?
Yes, for the machines we sell. Tell us the model and what has failed, with a photo if you can — part names vary between builders and a picture settles it faster than a description.
Can I come and see one?
By arrangement. Call first so we can make sure the machine you want to look at is actually on site.